kedai69Legal Notice

Our services on kedai69 are available only where local law permits. We do not offer our platform in jurisdictions where online wagering is prohibited by law. Before opening an account or depositing funds, you are responsible for verifying that access to kedai69 complies with the laws of your own jurisdiction.

This page sets out the legal framework under which we operate and explains what you need to know about your rights, our limitations, and how we handle disputes. We've written it in plain language so the important points are clear, but we also encourage you to contact our support team if you have questions about any part of it.

We take our legal obligations seriously. If you're in Jakarta, Surabaya, Bandung, Medan, or anywhere else, the same legal principles apply to your use of kedai69.

Service Availability and Jurisdiction Notice

We at kedai69 operate under the principle that our services are available only where applicable local law permits. We do not offer our services in jurisdictions where online wagering, online gambling, or online betting is prohibited. If you access kedai69 from a region where such services are restricted or prohibited, we cannot provide our service to you, and we ask you not to create an account.

Our access control systems monitor geographic location based on IP address and other signals. If we detect that you're accessing kedai69 from a restricted jurisdiction, we may suspend or terminate your account without liability. This is not a penalty—it's a legal requirement on our part.

It is your sole responsibility to verify that your access to and use of kedai69 comply with the laws and regulations of your jurisdiction. We cannot provide legal advice about whether our platform is accessible where you live. If you're unsure, consult local legal guidance before opening an account.

User Eligibility and Account Terms

You also represent that you are not a resident of any jurisdiction where online wagering is prohibited. By opening an account on kedai69, you confirm that this representation is true and accurate.

We reserve the right to verify your age and location at any time. If we discover that you don't meet the eligibility requirements, we will close your account and refund any remaining balance (less any winnings or outstanding bets).

Your account on kedai69 is for your personal use only. You may not transfer your account to another person, and you may not use someone else's account. You're responsible for all activity that occurs under your account login credentials.

Payment Methods and Financial Compliance

We accept deposits and withdrawals through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet. When you use these payment methods, your financial institution may apply its own terms and conditions. We are not responsible for any fees, delays, or restrictions imposed by your bank or e-wallet provider.

Deposits and withdrawals on kedai69 may be subject to verification by our payment partners. This is a legal requirement to prevent money laundering and fraud. If a payment is flagged for verification, we'll notify you and work with the payment processor to resolve it.

You are responsible for complying with any tax obligations related to your account on kedai69. Deposits, winnings, and withdrawals may be taxable in your jurisdiction depending on local law. We recommend consulting a tax professional about your reporting obligations.

Limitation of Liability

We provide kedai69 on an "as is" basis. While we work hard to maintain our platform and keep it secure, we cannot guarantee uninterrupted service or error-free operation. We are not liable for any losses you incur due to technical failures, service interruptions, or other circumstances beyond our reasonable control.

We are also not liable for losses you incur from your own decisions—such as choosing to deposit funds, place bets, or withdraw your account balance. You acknowledge that gambling and betting involve risk, and you accept that risk when you use kedai69.

To the maximum extent permitted by law, our total liability to you for any claim arising from your use of kedai69 is limited to the amount you have deposited into your account during the past 12 months.

Dispute Resolution and Legal Proceedings

If you have a dispute with kedai69, our first step is always to resolve it directly. Contact our support team through in-app chat or email, and we'll investigate your concern and work toward a resolution. Most disputes are resolved this way within a few business days.

If we cannot resolve your dispute directly, either party may pursue formal dispute resolution through arbitration or legal proceedings. The specific process depends on the laws of your jurisdiction. We comply with all applicable dispute resolution requirements in regions where we operate.

Any legal proceedings related to kedai69 must be brought individually—you may not participate in a class action or representative lawsuit against us. This limitation does not apply if prohibited by the law of your jurisdiction.

Data and Privacy

Our handling of your personal data is governed by our privacy policy. We collect personal information only as needed to operate kedai69, process your transactions, and comply with legal requirements. We never sell your data to third parties, and we use encryption to protect sensitive information.

Our servers may be located outside Indonesia. When your data is stored on servers in other countries, it remains protected by the same security standards we use locally. We ensure that any international data transfer complies with applicable privacy laws.

For full details about how we collect, use, and protect your data, please see our privacy policy.

Third-Party Content and Game Providers

We at kedai69 partner with third-party providers for our games and sportsbook markets. Live casino games (blackjack, roulette, baccarat, Dragon Tiger), slots (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and sportsbook coverage (Liga 1, Piala AFF, Champions League, Premier League, MotoGP, badminton, Mobile Legends, Free Fire, PUBG Mobile) are provided by licensed suppliers. We are not responsible for the operation of these games or the accuracy of sportsbook data—that responsibility lies with the provider.

If you have a complaint about a specific game or market, contact our support team and we'll escalate it to the provider on your behalf.

Changes to Terms and Service

We may update these legal terms and our other policies from time to time. If we make material changes, we'll notify you through your account or email. Your continued use of kedai69 after we notify you of changes means you accept the updated terms.

If you don't agree with any changes, you can close your account and request a withdrawal. We won't penalize you for closing your account due to a terms change.

Contact Us for Legal Questions

If you have questions about our legal terms, service availability in your jurisdiction, or any legal concern related to kedai69, contact our support team. Go to Account > Help to open in-app chat, or visit Account > Contact Us for our email address. We respond to legal inquiries within a few business days.

We take our legal obligations and your rights seriously. Our goal is to operate kedai69 transparently and fairly for all account holders in supported jurisdictions.